According to the National Association of State CIO’s 2020 Top 10 Priorities list, data management and analytics land at No. 8 for state IT leaders. That includes data governance, data architecture, strategic business intelligence, predictive analytics, Big Data and related roles and responsibilities.
According to a 2018 Center for Digital Government survey, when asked to identify their biggest workforce needs, 87 percent of states cited “business intelligence and data analytics” — second only to cybersecurity.
As state and local governments strive to improve services for residents, they are making use of data analytics and Big Data. Technology platforms that take advantage of such tools can gather information otherwise locked away in silos and identify trends in real time.